Privacy Policy

Effective Date: 2 Dec 2019

HBF Direct Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy governs the manner in which we collect, use, disclose, and safeguard your personal information on our website [insert website URL]. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

• Personal Information We may collect personal information that can be used to identify you as an individual ("Personal Information") such as your name, email address, phone number, and any other information you provide to us voluntarily.
• Non-Personal Information We may also collect non-personal information about you whenever you interact with our website. This may include technical information such as your IP address, browser type, operating system, and usage data. We may use cookies or similar technologies to collect this information.

Use of Information

• Personal Information We may use your Personal Information for the following purposes:
  - To provide you with the services and information you request from us.
  - To communicate with you, respond to your inquiries, and provide customer support.
  - To send you marketing and promotional materials, newsletters, and other information that may be of interest to you.
  - To improve our website, services, and marketing efforts.
  - To enforce our terms and conditions and protect our rights, property, or safety and those of others.
• Non-Personal Information We may use non-personal information for various purposes, including to analyze trends, administer our website, track user movements, and gather demographic information for aggregate use.

Disclosure of Information

• Third-Party Service Providers
  We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and secure.
• Legal Requirements
  We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations..

Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

International Transfer

If you are accessing our website from outside India, please be aware that your information may be transferred to and stored in India or other countries. By using our website, you consent to the transfer and storage of your information outside your country.

Updates to Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and disclose your information.

Return Policy

At HBF Direct Limited, we are committed to providing exceptional services and ensuring the utmost satisfaction of our valued customers. As part of our dedication to transparency and clarity, we have formulated our return policy to address any concerns related to the services offered.

Refund Policy

Please note that all payments made for our services at HBF Direct Limited are non-refundable. Once a payment has been processed and services have been initiated, we are unable to issue any refunds for the amount paid.

Cancellation and Amendment

In case of any changes or cancellations to the services requested, customers are requested to contact our customer support team at the earliest. While we strive to accommodate any necessary amendments to the services, please be aware that the non-refundable policy will still apply.

Service Quality Assurance

We take great pride in the quality and excellence of the services we deliver. Our experienced team of professionals is dedicated to ensuring the highest standards are met in every aspect of our offerings. Should you encounter any issues or concerns regarding our services, kindly reach out to our customer support team, and we will promptly address them to your satisfaction.

Customer Satisfaction

At HBF Direct Limited, our customers' satisfaction is of utmost importance to us. We are committed to resolving any queries or concerns and providing exceptional support throughout your journey with us. Please feel free to contact our customer support team if you require any assistance or have any questions regarding our services.

By engaging with HBF Direct Limited and availing our services, you acknowledge and accept the terms of this return policy, which states that payments made for our services are non-refundable.

For further information or clarification, please refer to our Terms and Conditions or contact our customer support team.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] By using our website, you acknowledge and agree to the terms of this Privacy Policy. Please note that this Privacy Policy is provided as a sample and should be reviewed by legal professionals to ensure compliance with applicable laws and regulations in India and globally.